Horst
Aug 28, 10:49 AM
Just my 0.02 regarding Apple's customer service :
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
bedifferent
Apr 10, 10:42 PM
I guess there's a lot of drama among the industry about Apple's refusal to release any kind of road map for FCP, not unlike their other products, and apparently a lot of people are starting to jump ship to Adobe's offerings. Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP. I'm not into video editing, and I've never never used FCP or any product like it, but after hearing about all the drama and excitement surrounding this new overhaul I'm pretty stoked to see what happens.
My friend, who is a documentary film maker, was hired by Apple as a designer working with FCP engineers. In the past, we had differing views on FCP; I believed Apple was dropping it as well as other pro-sumer based products while she thought they wouldn't.
After recently speaking, and w/o breaking her NDA, she said she's disappointed. The project managers and engineers squabble a lot, and the designers (all almost film-makers and editors) aren't getting much input. According to her, Apple needs to fire the management and instate those focused on bringing the product to a new pro-sumer level. There appears to be a lot of mixed reviews, and that (as like Aperture) FCP is an attempt to bridge consumer and prosumer engines creating a big mess.
We'll see.
The guy who 'botched' iMovie is the same person that created Final Cut and continues to work on Final Cut. Randy Ubillos has been the head of Apple's video editing suites/applications for as long as I can remember.
�and according to those close to FCP development, therein lies the issue...
My friend, who is a documentary film maker, was hired by Apple as a designer working with FCP engineers. In the past, we had differing views on FCP; I believed Apple was dropping it as well as other pro-sumer based products while she thought they wouldn't.
After recently speaking, and w/o breaking her NDA, she said she's disappointed. The project managers and engineers squabble a lot, and the designers (all almost film-makers and editors) aren't getting much input. According to her, Apple needs to fire the management and instate those focused on bringing the product to a new pro-sumer level. There appears to be a lot of mixed reviews, and that (as like Aperture) FCP is an attempt to bridge consumer and prosumer engines creating a big mess.
We'll see.
The guy who 'botched' iMovie is the same person that created Final Cut and continues to work on Final Cut. Randy Ubillos has been the head of Apple's video editing suites/applications for as long as I can remember.
�and according to those close to FCP development, therein lies the issue...
layte
Mar 31, 04:23 PM
Well at least you are an honest troll. Can't say that about everyone who starts attacking groups of people over their OS choice. *shrug*
:confused:
Where have I posted anything that could be construed as trolling? Or are we doing the 'I don't agree with you therefore it is trolling' thing?
:confused:
Where have I posted anything that could be construed as trolling? Or are we doing the 'I don't agree with you therefore it is trolling' thing?
osofast240sx
Apr 8, 07:56 AM
I work at Best Buy, and I can tell you this "rumor" is not true.
First, we do not have daily quotas on iPad sales, although we do have overall budget goals as any company would. iPads had no impact on this.
iPad 2's have been extremely hard to keep in stock, and at least for my store and all the stores in my region, they would sell out within hours of receiving a pretty good sized shipment. (Although the Verizon ones dont sell as well as others, they still sell out too) We did not hold anything back... do you think we like the hundreds of calls and dozens of people asking us if we have any in stock? We took care of every customer we could. In checking inventory levels at other stores, it was zero's all the way down the list.
We are experiencing inventory issues with the iPad. Be it simple unexpected demand, the earthquake in Japan, or Apple wanting to take care of customers through their website and retail store before big box stores... I dont know. But stores certainly are not sitting on them.what you(Best Buy) did was take $100 from the customer and lock them in from buying anywere else!
First, we do not have daily quotas on iPad sales, although we do have overall budget goals as any company would. iPads had no impact on this.
iPad 2's have been extremely hard to keep in stock, and at least for my store and all the stores in my region, they would sell out within hours of receiving a pretty good sized shipment. (Although the Verizon ones dont sell as well as others, they still sell out too) We did not hold anything back... do you think we like the hundreds of calls and dozens of people asking us if we have any in stock? We took care of every customer we could. In checking inventory levels at other stores, it was zero's all the way down the list.
We are experiencing inventory issues with the iPad. Be it simple unexpected demand, the earthquake in Japan, or Apple wanting to take care of customers through their website and retail store before big box stores... I dont know. But stores certainly are not sitting on them.what you(Best Buy) did was take $100 from the customer and lock them in from buying anywere else!
Mess
Apr 27, 08:22 AM
completely blown out of proportion!
The data is sent anonymously and doesn�t give you an accurate pinpoint of where you are if any indication of where you are. It�s not exactly used to come and get you if you have been somewhere you shouldn�t have been :rolleyes: so kick back and relax.
Way too much fuss about nothing personally! :p
The data is sent anonymously and doesn�t give you an accurate pinpoint of where you are if any indication of where you are. It�s not exactly used to come and get you if you have been somewhere you shouldn�t have been :rolleyes: so kick back and relax.
Way too much fuss about nothing personally! :p
cmaier
Apr 19, 02:12 PM
One of the three basics that must be proven in order to win a trade dress case, is the likelihood of confusion.
In other words, would someone think they're buying one thing but really getting another, such as might happen with shoes or pills or whatever.
That sort of misstates the test for likelihood of confusion. A consumer might, for example, believe that Apple licenses or otherwise blesses the Samsung products. That's probably good enough.
In other words, would someone think they're buying one thing but really getting another, such as might happen with shoes or pills or whatever.
That sort of misstates the test for likelihood of confusion. A consumer might, for example, believe that Apple licenses or otherwise blesses the Samsung products. That's probably good enough.
JoeG4
Nov 29, 12:56 AM
In other news: universal thinks they're god.
NATO
Nov 28, 06:18 PM
I think they'll be a long way off getting money from every iPod sold. For a start its such an illogical thing to ask for (Did the music companies ask for money for every CD player or Tape Recorder sold? Nope), plus I suspect the main reason that Microsoft agreed to pay money in the first place is that they needed to get the music labels on board to boost the Zune Music Store, Microsoft was in the weaker position here and I believe the labels exploited that weakness.
If the labels were to go to Apple and demand a royalty on every iPod and threatening to pull their catalogue if they didn't get it, they would actually come off worse than Apple in terms of lost revenue and it's because of this I reckon they haven't a chance...
If the labels were to go to Apple and demand a royalty on every iPod and threatening to pull their catalogue if they didn't get it, they would actually come off worse than Apple in terms of lost revenue and it's because of this I reckon they haven't a chance...
lsvtecjohn3
Apr 6, 02:21 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
Motorola doesn't "get" tablets yet, but the G1 didn't sell well either. Let's look at the market again in two years, I bet it'll look a lot different.
Cell phones and tablets are completely different. Unless some of these other manufacturer can get their tablets cheaper than the iPad I don't see that happing. The carriers are the ones are subsiding a lot of Android phones free with contract and BOGOF. Even if you can get a tablet subsidized for $299 with a two year contract I still don't know if people would be willing to spend $30 at the end of that contract thats over $1,000.
Another reason also is that the Xoom only has something like 20 Apps made for tablets where the iPad has over 65,000. You also have power user that see no need in a tablet right now.
Motorola doesn't "get" tablets yet, but the G1 didn't sell well either. Let's look at the market again in two years, I bet it'll look a lot different.
Cell phones and tablets are completely different. Unless some of these other manufacturer can get their tablets cheaper than the iPad I don't see that happing. The carriers are the ones are subsiding a lot of Android phones free with contract and BOGOF. Even if you can get a tablet subsidized for $299 with a two year contract I still don't know if people would be willing to spend $30 at the end of that contract thats over $1,000.
Another reason also is that the Xoom only has something like 20 Apps made for tablets where the iPad has over 65,000. You also have power user that see no need in a tablet right now.
NAG
Mar 31, 03:14 PM
The real Android bait-and-switch is calling the platform "open" to consumers. Sure, there are a few "Google Experience" devices that have not been mutilated by handset makers, but even those often have closed hardware. The way I see it, Google uses this ruse of openness to get geek support. Geeks then advocate their platform, which is a great form of marketing.
The reality is that any Android handset with a locked bootloader or no root access from the factory is just about as closed as any iOS device (or BlackBerry, WebOS, Windows, etc. device). The open vs. closed = Android vs. iOS argument is ridiculous, because it focuses on the part of the platform (underlying source code) that matters the least to almost all users.
Actually, I think the open shtick was probably mostly to convince handset makers to abandon Windows Mobile (not that they needed to do much with Microsoft finding new and inventive ways to shoot themselves in the foot). It's open and free meant that the handset makers were not beholden to Redmond, which everyone was chafing under. Just look at HP if you want a good example of former Redmond partners fleeing as fast as they can (which isn't very fast but still).
The handset makers only recently realized, apparently, that Google is not their white knight and Google is just trying to use them as pawns to make everyone dependent on Google advertising. Does this come as any surprise after handset makers started toying with things like removing Google search for Bing or removing the Android marketplace entirely?
Google wanting greater control so they can maintain their business plan isn't evil, of course since only Apple is evil. :rolleyes: Seriously though, the issue here is that Google's true plan (or loyalties, I guess) are being laid bare and they are not what they've been claiming (although if you were paying attention you would have known they were lying from the start). Did they plan to do this from the start? I doubt it. Android has always been reactionary � they tried to fix it with the various Google phones that failed and then tried to decouple components of the OS so they could be updated via the marketplace and not as reliant on the handset makers/carriers. It still doesn't excuse Google for blatantly lying about their motives.
The reality is that any Android handset with a locked bootloader or no root access from the factory is just about as closed as any iOS device (or BlackBerry, WebOS, Windows, etc. device). The open vs. closed = Android vs. iOS argument is ridiculous, because it focuses on the part of the platform (underlying source code) that matters the least to almost all users.
Actually, I think the open shtick was probably mostly to convince handset makers to abandon Windows Mobile (not that they needed to do much with Microsoft finding new and inventive ways to shoot themselves in the foot). It's open and free meant that the handset makers were not beholden to Redmond, which everyone was chafing under. Just look at HP if you want a good example of former Redmond partners fleeing as fast as they can (which isn't very fast but still).
The handset makers only recently realized, apparently, that Google is not their white knight and Google is just trying to use them as pawns to make everyone dependent on Google advertising. Does this come as any surprise after handset makers started toying with things like removing Google search for Bing or removing the Android marketplace entirely?
Google wanting greater control so they can maintain their business plan isn't evil, of course since only Apple is evil. :rolleyes: Seriously though, the issue here is that Google's true plan (or loyalties, I guess) are being laid bare and they are not what they've been claiming (although if you were paying attention you would have known they were lying from the start). Did they plan to do this from the start? I doubt it. Android has always been reactionary � they tried to fix it with the various Google phones that failed and then tried to decouple components of the OS so they could be updated via the marketplace and not as reliant on the handset makers/carriers. It still doesn't excuse Google for blatantly lying about their motives.
stubeeef
Aug 7, 03:25 PM
Just got off the apple website and WOW, some is obviously eye candy, but I LIKE IT ALOT!
http://www.apple.com/macosx/leopard/ichat.html
http://www.apple.com/macosx/leopard/ichat.html
Glideslope
Mar 31, 06:14 PM
I've really loved my experience with Android so far. I've had an iPhone and a iPhone 3G and I am an iPhone developer.... yet I use Android.
Android will always be "open source" and this is not inconsistent with Google applying more control to stem inoperable fragmentation. These two ideas are not at odds.
I cannot wait for Google to do what I think Amazon is currently trying to do with their new App. Store.
That said I really like the new iPad 2, but sadly my next purchase would prolly be a i7 MacBook Pro.
Fragmentation, more control, more fragmentation, more control, more......
Microsoft, Vista, more Microsoft, more Vista, more.....
Too late. What comes after Honey Comb will be the test. Honey Comb = Mobile Vista. :apple:
Android will always be "open source" and this is not inconsistent with Google applying more control to stem inoperable fragmentation. These two ideas are not at odds.
I cannot wait for Google to do what I think Amazon is currently trying to do with their new App. Store.
That said I really like the new iPad 2, but sadly my next purchase would prolly be a i7 MacBook Pro.
Fragmentation, more control, more fragmentation, more control, more......
Microsoft, Vista, more Microsoft, more Vista, more.....
Too late. What comes after Honey Comb will be the test. Honey Comb = Mobile Vista. :apple:
ergle2
Sep 13, 12:53 PM
Only the Yonah based Core Duo iMacs are 32bit (Well, and the G3/G4 too). G5 and the new iMac Core 2 Duo models on sale now are 64bit. Not that it matters per se.
The Chipset in the Yonah iMac is still 945, which works fine with Merom's long mode (64bit/EM64T more).
The Chipset in the Yonah iMac is still 945, which works fine with Merom's long mode (64bit/EM64T more).
dethmaShine
Apr 20, 02:13 AM
Sure, but did Samsung patent it?
It's not about 'who copied who?', but 'who copied after who patented?'
All the corporations mentioned in this thread are dinosaurs and know what type of business they are in. If they fail to patent their (good) ideas than it's a given that someone else eventually will. Doesn't matter whether we or anyone thinks that's right or wrong. It's normal business practice. Any corporation thet develops products in a hot contested market like this and doesn't play this game will lose business or cash.
And the design was released after the iPhone was out.
It's not about 'who copied who?', but 'who copied after who patented?'
All the corporations mentioned in this thread are dinosaurs and know what type of business they are in. If they fail to patent their (good) ideas than it's a given that someone else eventually will. Doesn't matter whether we or anyone thinks that's right or wrong. It's normal business practice. Any corporation thet develops products in a hot contested market like this and doesn't play this game will lose business or cash.
And the design was released after the iPhone was out.
jaxstate
Aug 11, 02:37 PM
Apple will choose Cingular because they lock their phones and T-Mobile don't.:rolleyes:
twoodcc
Aug 5, 04:42 PM
i just wish Monday would just get here already......
Fabio_gsilva
Aug 5, 04:05 PM
Monday morning.... so good to me...
Well, I'll be miles away of internet conectoins, so maybe only tuesday to know something....
Well, I'll be miles away of internet conectoins, so maybe only tuesday to know something....
dethmaShine
Mar 31, 02:41 PM
Google is going to define 'open' in a way it benefits them and their advertising crusade.
I remember those days of the G1 on vodafone (in the UK, I guess?) such horrible, sluggish phones; google shipping out an incomplete product were at the mercy of Carriers and Manufacturers and now they don't give a ****.
Another less in the light: Never partner with Google. They have always been like this.
I remember those days of the G1 on vodafone (in the UK, I guess?) such horrible, sluggish phones; google shipping out an incomplete product were at the mercy of Carriers and Manufacturers and now they don't give a ****.
Another less in the light: Never partner with Google. They have always been like this.
Michael383
Apr 8, 04:41 AM
So no one is questionning this rumor at all ? We're just to accept as fact that "apparently" based on the sayings of "one guy who works at BB with pimples on his face says" ?
Before everyone jumps the gun and says "BB sucks! They deserve this!" can we at least get some kind of confirmation ? After all, they still advertise them on the web :.
With all the Best Buy bashing on this thread good luck.
Before everyone jumps the gun and says "BB sucks! They deserve this!" can we at least get some kind of confirmation ? After all, they still advertise them on the web :.
With all the Best Buy bashing on this thread good luck.
JM-Prod
Apr 10, 08:17 AM
Faster horses.
Hmm, you want a faster horse or did you think my comments were screaming for them?
If my expectation are met, it would be a revolution in editing.
The second since introducing digital non-linear editing in the late 80's.
Not faster horses.
Hmm, you want a faster horse or did you think my comments were screaming for them?
If my expectation are met, it would be a revolution in editing.
The second since introducing digital non-linear editing in the late 80's.
Not faster horses.
aohus
Apr 19, 03:08 PM
Lol if apple was a religion it would have more extremists than Islam, Judaism, and Christianity combined! :eek:
honestly i don't understand Company Obsession.
Its fine to love gadgets, regardless of company, but to be blindly following a multinational corporation whose only motivation is $$$ for its shareholders, its kinda retarded.
EVERYONE. BE A GADGET FAN. DON'T OBSESS OVER A COMPANY.
honestly i don't understand Company Obsession.
Its fine to love gadgets, regardless of company, but to be blindly following a multinational corporation whose only motivation is $$$ for its shareholders, its kinda retarded.
EVERYONE. BE A GADGET FAN. DON'T OBSESS OVER A COMPANY.
nwcs
Mar 25, 10:39 PM
Since the release of Leopard, the subsequent releases haven't had the wow factor of before.
Just what I think anyway.
Um, there's only been one release since leopard. Too soon to know if Lion will wow or not.
Just what I think anyway.
Um, there's only been one release since leopard. Too soon to know if Lion will wow or not.
Cachiro
Apr 6, 04:10 PM
There is one thing some people don't see, this is one company against an entire army of companies & this one company is doing a hole lot better. Apple will alway be on top when it comes to all this type of gadget get over it people and by the way, I always thought this was Mac rumor forum.
Maybe they should change there name :apple: :D
Maybe they should change there name :apple: :D
fullmanfullninj
Apr 8, 02:03 AM
Just to let y'all know, unless someone else knows otherwise, Best Buy makes zero off Apple product sales (that haven't been marked up).
I read this thread and I noted that someone pointed out that BB apparently marks up some items -Airports, Time Machines, etc. I found this odd since Apple controls all the pricing, but eh, not going to question that since those are the facts I'm assuming (can't be bothered to go on a comparing spree).
Anyway, the iPad 2s aren't marked up, thus they make zero.
Each department should be meeting their budget daily. How do they do that? By selling products they make notional margin and that allows that department to meet their budget. On a slow, sh-tty day, a department may only be 70% to budget; on a fast, awesome day, a department may be 110% to budget.
But when you make zero off iPad sales, keeping them away from customers does not help notional margin. Doesn't bring them any closer to hitting budget. The only way they'd make money on that iPad sale would be selling accessories or the Black Tie protection. But that's entirely something else.
Best Buy makes zero notional margin on iPad sales, so they're not withholding stock to meet daily budgets.
I can't explain why they're doing this, but given my knowledge, I can invalidate the claim that managers are hoarding iPads so that they can meet budget every day.
Cheers! :D
I read this thread and I noted that someone pointed out that BB apparently marks up some items -Airports, Time Machines, etc. I found this odd since Apple controls all the pricing, but eh, not going to question that since those are the facts I'm assuming (can't be bothered to go on a comparing spree).
Anyway, the iPad 2s aren't marked up, thus they make zero.
Each department should be meeting their budget daily. How do they do that? By selling products they make notional margin and that allows that department to meet their budget. On a slow, sh-tty day, a department may only be 70% to budget; on a fast, awesome day, a department may be 110% to budget.
But when you make zero off iPad sales, keeping them away from customers does not help notional margin. Doesn't bring them any closer to hitting budget. The only way they'd make money on that iPad sale would be selling accessories or the Black Tie protection. But that's entirely something else.
Best Buy makes zero notional margin on iPad sales, so they're not withholding stock to meet daily budgets.
I can't explain why they're doing this, but given my knowledge, I can invalidate the claim that managers are hoarding iPads so that they can meet budget every day.
Cheers! :D
